Service Agreement and Terms of Service

“We,” “us” and “BossHours” mean BossHours, LLC, a Florida limited liability company, which runs this service. “You” means the person or business that watches a demo, starts a free trial or subscribes. This agreement covers the demos, the free trial, the paid service, our website and anything we send you.

By ticking the box and continuing, you agree to this agreement. If you are agreeing for a business, you confirm you can bind it.

Access to the BossHours software for your trade: jobs, estimates, invoices, customers, scheduling, the booking page, and the other tools shown in the demo. Features can improve or change over time. We may fix or remove a feature if we have to, and we will not remove something you rely on without good reason and fair notice.

Demos use invented companies and invented data and are shown only so you can judge the product. A free trial gives you your own copy to try for the period we state when you start it. At the end of the trial, if you have not subscribed, your copy becomes read-only and is deleted after the grace period we tell you about. We may refuse or end a trial that looks like abuse, for example many trials from one person.

4A. Setup and onboarding. The setup fee covers getting you running: your company details, your price list, bringing in recent customers and invoices, your team and your first 30 days of onboarding help. Older history and work beyond that scope can be brought in by you with our import tools, or quoted separately. Small changes to how the software works for you that come up in your first weeks are made as part of onboarding where we reasonably can.

4B. Included usage. Your monthly price includes a monthly amount of AI actions, phone minutes and text messages, shown to you inside the app. Going over is charged at the rates shown there. You can set a spending limit, we warn you before you reach it, and when you reach it the metered features pause rather than keep charging you.

4C. Prices and billing. The monthly price, the setup fee and any add-ons are shown to you before you pay, and you pay them through our payment provider. We will tell you before a price changes, and a change never applies to a month you have already paid for. Taxes are added where required.

4D. Cancelling. You can cancel any time. You keep access to the end of the period you paid for. We do not pro-rate partial months unless the law says we must.

Your customers, jobs, prices, photos and records are yours. You give us permission to store and process them only to run the service for you, keep it safe and make backups. We never sell your data. How we handle personal information is explained on the privacy page. You are responsible for having the right to enter your customers’ information. You can ask for an export or deletion of your data and we will do it within a reasonable time.

The software, its screens, designs, code, text, templates, price-list structures, videos, demos, trade research, names, logos and everything else that makes up BossHours belong to BossHours and our licensors, now and in the future. Using the service gives you a licence to use it, never ownership of any part of it.

Your licence. We give you a limited, non-exclusive, non-transferable licence, which we can revoke if you break this agreement, to use the service for your own business while your access is active.

• Copy, reproduce, resell or sublicense any part of the service.
• Reverse engineer, decompile or try to get at the source code, database structure or how it works.
• Scrape, crawl or bulk-download pages, screens, data or content by any automated means.
• Build, train or help build a competing product or service using what you learn from ours.
• Share your login with anyone outside your business, or let people who are not on your team use it.
• Screen-record, screenshot for publication, or share the demos or trial screens with people outside your business, other than a short quote or clip for a genuine review.
• Try to get around the security, the trial limits or the usage limits, or probe the service for weaknesses.
• Use the service to break the law or to harm other people.

Everything non-public that you see in the demos, the trial or the service — how it works, how it is built, unreleased features, pricing we show you privately — is confidential to BossHours. You agree to keep it confidential and to use it only to decide on and use the service. This does not cover things that are public, that you already knew, or that you are legally required to disclose (tell us first if the law allows). This obligation continues after your account ends.

If you suggest an idea or an improvement, we may use it freely, without paying you and without crediting you, and it does not become yours. We appreciate it either way.

During your agreement and for twelve months after it ends, you agree not to use what you learned from BossHours to set up, fund or work for a business that copies the service, and not to pass our trade-specific content, templates or setup work to someone else to recreate it. Ordinary use of your own data after you leave is, of course, yours.

We may suspend or end your access if you break these terms, do not pay, or put the service or other people at risk. Because copying or leaking what we built could cause harm that money cannot fully repair, you agree that we may ask a court for an injunction (an order to stop) in addition to any other remedy, without having to prove actual loss to get started.

We work hard to keep the service running and accurate, but it is provided “as is.” It is a business tool, not legal, tax, licensing or safety advice; check the details that matter to your trade and your state. Prices, codes and estimates the software suggests are suggestions you review. To the fullest extent the law allows, we are not liable for indirect or consequential losses such as lost profits, and our total liability for any claim is limited to what you paid us in the three months before the claim. Nothing here limits liability that the law does not allow to be limited.

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute is heard in the state or federal courts located in Florida, and you agree to their jurisdiction. Please contact us first; most problems are settled with a conversation.

We may update this agreement. When the wording changes in a way that matters we publish a new version and ask you to agree again before you continue. Sections 5 to 13 (your data, what stays ours, what you agree not to do, confidentiality, feedback, not going around us, breach, limits, and law) continue after your access ends. If a part of this agreement is found unenforceable, the rest still applies. This is the whole agreement between you and BossHours about the service.